Terms & Conditions, Warranties

1. The standard form of warranty shall apply to the service and product (except where other warranties of purchased product apply). This limited warranty shall become effective when signed by the Seller and delivered to the Purchaser.

2472843 Ontario Inc. o/a FengFA Kitchen & Bath (“FengFA”) warrants that FengFA Cabinetry will be free from any detects in workmanship for a period of 1 year; cabinet doors, finishes and surface hardware (knobs and handles) for 2 years; and cabinets for 5 years. In addition, FengFA offers a “Limited Life-time Warranty” on drawer glides and hinges, certain conditions may apply. Countertop material warranty, if installed by FengFA, is also extended to homeowner through the manufacturer for one year. FengFA’s warranty is expressly limited to replacing or repairing defective parts at FengFA’s discretion and covers parts only (not labour). All dates are from date of possession.

This warranty is applicable only to cabinetry installed by FengFA or one of its representatives and in climate controlled residential applications only (relative humidity 35-55% and temperatures range to 17-24°C). This warranty shall become void if the cabinets are damaged by misuse, abuse, negligence, alterations, acts of God, improper installation or handling and storage of our cabinetry by others. The warranty is for parts only and will not extend to labour or features and conditions found inherent in the wood species style or finish attributes.

This warranty is only valid if cabinetry is installed by FengFA or an authorized FengFA dealer and only to the original purchaser of the cabinets at the original site of installation and is not transferable. FengFA reserves the right to alter product design, specifications and materials without prior notification or obligation to incorporate such changes to products previously manufactured. Best efforts will be made to repair or replace discontinued components with that of an equal or better value.

This limited warranty does not cover natural aging, darkening of wood, or features inherent in wood species, style and finish attributes. If components are replaced, FengFA cannot guarantee that the finish of these replacements will exactly match the finish and appearance of the original components due to the changes outlined above. This warranty is offered only to the original purchaser of the cabinets at the original site of installation and is not transferable. This warranty is in lieu of any and all other warranties, expressed or implied by others and is only valid in Canada.

It is the responsibility of the general contractor or customer to ensure that all products ordered from FengFA comply with local codes relating to other subcontractors whose work affects FengFA products (i.e. framing, plumbing, electrical, gas). The warranty will not include any changes or alternations necessary to conform to such codes. FengFA is not responsible for any plumbing, electrical, flooring, painting, decoration or other construction work unless specifically stated in the design specifications and construction details that are part of this agreement. FengFa will not be held liable for reasonable damage to paint, wall covering, floor covering and ceiling material associated with the installation of custom millwork.

2. Purchaser agrees to accept delivery of the products when ready. The risk of loss, as to damage or destruction, shall be upon the Purchaser upon the delivery and receipt of the products.
3. The Purchaser understands the products described are especially designed and custom built and that the Seller takes immediate steps upon execution of this Agreement to design, order and construct those Products set forth herein; therefore, this Agreement is not subject to cancellation by the Purchaser for any reason.
4. No installation is to be provided unless specifically set forth herein. In the event the Seller is to perform the installation, it is understood that the price agreed upon herein does not include the possible expense entailed in coping with hidden or unknown contingencies found at the job site. In the event such contingencies arise and the Seller is required to furnish labour or materials or otherwise perform work not provided for or contemplated by the Purchaser thereof will pay the Seller the actual costs plus 25%.
5. Title to the products sold pursuant to this agreement shall not pass to the Purchaser until the full price as set forth in this Agreement is paid to the Seller.
6. If the purchase price has not been paid in full then the warranty obligations become null and void.
7. Delays in payment shall be subject to interest charges of 12% per annum, and in no event higher then the interest rate provided by law. If Seller is required to engage the services of a collection agency or an attorney, the Purchaser agrees to reimburse the Seller of any reasonable amounts expended in order to collect the unpaid balance.
8. If any provision of this Agreement is declared invalid by any tribunal, the remaining provisions of the Agreement shall not be affected thereby.
9. This Agreement sets forth the entire transaction between the parties, any and all prior Agreements warranties or representatives made by either party are superseded by this Agreement. All changes in the Agreement shall be made by a separate document and executed with the same formalities. No agent of the Seller, unless authorized in writing by the Seller, has any authority to waive, alter, or enlarge this contract or to make any new substituted or different contracts, representations or warranties.
10. The Seller retains the right upon breach of this Agreement by the Purchaser to sell those items in the Seller’s possession. In effecting any resale on breach of this Agreement by the Purchaser, the Seller shall be deemed to act in the capacity of agent for the Purchaser. The Purchaser shall be liable for any net deficiency on resale.
11. The Seller agrees that it will perform this contract in conformity with customary industry practices. The Purchaser agrees that any claim for adjustment shall not be reason or cause for failure to make payment of the Purchase price in full.
12. The Purchaser understands that all delivery dates are approximate and performance is subject to delays cause by, but not limited to strikes, fires, availability of products at the time of delivery, acts of God, and/or other reasons not under the control of the Seller. In the event delays do occur, the Seller shall give notice explaining reasons for said delay along with the new anticipated delivery, installation or completion dates to the Purchaser.

13. The Purchaser agrees to take delivery of the purchased product ordered in accordance with the terms and conditions of this agreement. Any request for delay in delivery greater than 2 weeks from the “Estimated Week Ending” date (as stated in this Purchase Agreement), is at FengFA’s discretion and the Product must be first paid in full. Upon receipt of full payment, the storage charge will be waived for 2 months from the date of receipt of full payment. Once the two months grace period expires then storage charge will commence. The storage charge is at the rate of $100 per week until the product is delivered. If full payment has not been received within 2 weeks from the “Estimated Week Ending” date, a storage charge will commence and the storage charge is at $100 per week and this must be paid before final delivery.

Warranties

FengFA warrants that FengFA Cabinetry will be free from any detects in workmanship for a period of 1 year; cabinet doors, finishes and surface hardware (knobs and handles) for 2 years; and cabinets for 5 years. In addition, FengFA offers a “Limited Life-time Warranty” on drawer glides and hinges, certain conditions may apply. Countertop material warranty, if installed by FengFA, is also extended to homeowner through the manufacturer for one year. FengFA’s warranty is expressly limited to replacing or repairing defective parts at FengFA’s discretion and covers parts only (not labour). All dates are from date of possession.

This warranty is applicable only to cabinetry installed by FengFA or one of its representatives and in climate controlled residential applications only (relative humidity 35-55% and temperatures range to 17-24°C). This warranty shall become void if the cabinets are damaged by misuse, abuse, negligence, alterations, acts of God, improper installation or handling and storage of our cabinetry by others. The warranty is for parts only and will not extend to labour or features and conditions found inherent in the wood species style or finish attributes.

This warranty is only valid if cabinetry is installed by FengFA or an authorized FengFA dealer and only to the original purchaser of the cabinets at the original site of installation and is not transferable. FengFA reserves the right to alter product design, specifications and materials without prior notification or obligation to incorporate such changes to products previously manufactured. Best efforts will be made to repair or replace discontinued components with that of an equal or better value.

This limited warranty does not cover natural aging, darkening of wood, or features inherent in wood species, style and finish attributes. If components are replaced, FengFA cannot guarantee that the finish of these replacements will exactly match the finish and appearance of the original components due to the changes outlined above. This warranty is offered only to the original purchaser of the cabinets at the original site of installation and is not transferable. This warranty is in lieu of any and all other warranties, expressed or implied by others and is only valid in Canada.

It is the responsibility of the general contractor or customer to ensure that all products ordered from FengFA comply with local codes relating to other subcontractors whose work affects FengFA products (i.e. framing, plumbing, electrical, gas). The warranty will not include any changes or alternations necessary to conform to such codes. FengFA is not responsible for any plumbing, electrical, flooring, painting, decoration or other construction work unless specifically stated in the design specifications and construction details that are part of this agreement. FengFa will not be held liable for reasonable damage to paint, wall covering, floor covering and ceiling material associated with the installation of custom millwork.